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1. How often am I billed?

Padre Dam issues your bill monthly, much like other utilities.

2. Is there a fee to pay by phone?

Padre Dam accepts payment by phone free of charge. To make a payment via our automated phone process please see Payment Options or dial 1-877-MY-PADRE (1-877-697-2373). During the phone call, you will need to enter your 14-digit account number and the amount you'd like to pay.

3. Do you offer AutoPay?

Autopay is available to customers through our "My Account" program. Please sign up for My Account for automatic payments. 

4. I think I might have a leak. What now?

Customers are responsible for all infrastructure beyond the customer side of the meter, including leaks. Find out how to check your meter for a leak manually here. You can access your hourly, daily and weekly water use and check for leaks online by signing up for Aquahawk.