Will I continue to receive my bill by mail?

No. When you enroll in My Account you will receive an email notice that your bill is available for online viewing. You will no longer receive paper bills by mail. However, you can always view/print current and past bill statements when you are logged into My Account. In order for Padre Dam to provide online billing services as a free service to customer, we are not able to offer both a mailed paper bill and an electronic bill.

Show All Answers

1. How do I sign-up for electronic billing, "My Account", so I can pay my bill online?
2. Will I continue to receive my bill by mail?
3. I can't log-in (Authentication Error)
4. Why is the temporary password not working when I try to log in?
5. I see a balance due but I already paid my bill.
6. I didn't get my bill.
7. How do I view my bill?
8. How do I set-up Auto-Pay?
9. Why did my payment fail? I haven't changed anything.
10. How do I add a payment profile?
11. How do I change a payment profile? (ie. new expiration date)
12. How do I setup a new payment profile for my Autopay?
13. How do I change a payment option if I'm set-up for Autopay?
14. How do I cancel automatic payments?
15. Can I cancel the payment I just made?