How do I set-up Auto-Pay?
  • You will need to be enrolled for our paperless billing option, My Account. Log-in to get started.
  • Click on "AutoPay", Under Action, select "Sign Up."
  • Select the payment profile you want to link to the AutoPay. If there are no available options to choose from that means you have NOT added any profiles yet. Simply click on "Add New."
  • Review the Terms and Conditions and check both boxes in item 4.
  • Click "Sign Up."
  • AutoPay will begin with your next bill. You must make a one-time payment for your current bill by clicking on "Pay Now" or "Make a Payment." Note: your bill will state "AutoPay - Do Not Pay" when AutoPay is in place on the account.

Show All Answers

1. How do I sign-up for electronic billing, "My Account", so I can pay my bill online?
2. Will I continue to receive my bill by mail?
3. I can't log-in (Authentication Error)
4. Why is the temporary password not working when I try to log in?
5. I see a balance due but I already paid my bill.
6. I didn't get my bill.
7. How do I view my bill?
8. How do I set-up Auto-Pay?
9. Why did my payment fail? I haven't changed anything.
10. How do I add a payment profile?
11. How do I change a payment profile? (ie. new expiration date)
12. How do I setup a new payment profile for my Autopay?
13. How do I change a payment option if I'm set-up for Autopay?
14. How do I cancel automatic payments?
15. Can I cancel the payment I just made?