How do I change a payment option if I'm set-up for Autopay?

If you don't need to add a new profile and simply want to link the AutoPay to a payment profile that is already listed in your Payment Profiles, then use the following instructions:

  • Click on "Autopay."
  • Under Action, click the "Edit" button.
  • Under Use Payment Profile, use the drop down arrow to select the payment profile you want to link to AutoPay.
  • Click "Save Changes and Continue."
  • You will now see a new screen showing the summary of your changes and a message: "AutoPay Updated!"
  • Your changes are now saved.

Show All Answers

1. How do I sign-up for electronic billing, "My Account", so I can pay my bill online?
2. Will I continue to receive my bill by mail?
3. I can't log-in (Authentication Error)
4. Why is the temporary password not working when I try to log in?
5. I see a balance due but I already paid my bill.
6. I didn't get my bill.
7. How do I view my bill?
8. How do I set-up Auto-Pay?
9. Why did my payment fail? I haven't changed anything.
10. How do I add a payment profile?
11. How do I change a payment profile? (ie. new expiration date)
12. How do I setup a new payment profile for my Autopay?
13. How do I change a payment option if I'm set-up for Autopay?
14. How do I cancel automatic payments?
15. Can I cancel the payment I just made?