Starting Service

Starting Water / Sewer Service

If you would like to start service with Padre Dam, please call our office 619-448-3111 between the hours of 9:00 am and 4:30 pm Monday through Thursday; 8:00 am to 12:00 pm Friday. Please call to submit your request at least 24 business hours in advance of the date you wish service to begin. Padre Dam is unable to establish service online at this time.

Please note, we cannot accommodate same-day, holiday or weekend service requests.

Please have the following information available when you call:

  • Address
  • Date service is to begin
  • Email address
  • Mailing address
  • Name
  • Social Security Number
  • Telephone number (work and home or cell)

Currently, we bill our accounts on a monthly basis. Your first bill will likely be prorated from the opening date until the next billing date, so your first bill may be smaller than normal. Find out more about how to read your bill here.


If you are renting, the owner of the property must complete and return an Owner Acknowledgement Form prior to beginning water service. This form can be emailed to us.