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1. What is AMI?
2. How does it work?
3. How does AMI benefit customers?
4. Is this system really needed?
5. Is my account information secure?
6. Will the radio frequency interfere with my television or phones?
7. Are there health concerns with this type of transmitter?
8. How do I know my water bill is accurate?
9. Can a customer still appeal their bill?
10. Is there any danger from the wires if there is water in the meter box?
11. The read on my meter doesn't match the read on my bill.
12. How will I know that you have my meter read and not someone else's?
13. Who is responsible for finding and fixing leaks on my property?

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1. Why do I need to install a Backflow Assembly?
2. Why do Backflow Assemblies have to be tested on an annual basis?
3. What is a Backflow Assembly?
4. Who is responsible for the test and any fees associated with the test?
5. Where do I install the Backflow Assembly?
6. 6) Do I need to have the installation of the Backflow Assembly inspected by the Compliance Department at Padre Dam?
7. Will I be notified prior to my required Backflow Assembly annual test date?
8. Where in Padre Dams Rules and Regulations can I find more information?
9. What are the most common cross-connections found?
10. What do I do if I have lost my test form?
11. What Testing Company should I pick? Is one better than the other?
12. Can I get an extension on my test?
13. Where can I find more information about cross-connection control and backflow assemblies?
14. Where will my annual testing notification be mailed?

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1. When do the Board of Directors meet?
2. How long is the term of office for the Board of Directors?
3. What are the election procedures and deadlines?

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1. How often am I billed?
2. Is there a fee to pay by phone?
3. Do you offer AutoPay?
4. I think I might have a leak. What now?

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1. What are the restrictions if any for water efficient devices?
2. Can I wash my car?
3. Car washing on a driveway. No way to pull onto lawn. (might have run off)
4. How are we explaining enforcement if someone calls in a neighbor?
5. How about spray misters used for cooling porches, patios, or pets?
6. Establishing new landscape? New construction, personal homes, or commercial areas?
7. If there are no pool restrictions, what is the difference between that and having a fountain?
8. Hose attachments with windex type products to clean outside windows (house is two story)?
9. Does the same 10 minutes apply to a customer hand sprinkling (no irrig system)?

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1. How do I get a new water / sewer service?
2. How do I obtain a construction meter?
3. What is the static pressure at my property?
4. How do I re-activate an existing water or sewer service?

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1. What job opportunities are currently available at Padre Dam Municipal Water District?
2. What if the job I am interested in isn’t currently open? Can I still complete an application?
3. How do I apply for a position?
4. Why do all Padre Dam MWD jobs require a driver’s license?
5. Can I submit a paper application?
6. Can I submit a resume in lieu of an application?
7. How can I check the status of my application?
8. I want to apply for more than one position. Do I need to fill out a separate application for each position?
9. If I need an accommodation for the interview or testing process, how do I request one?
10. Will I automatically be considered for other positions if I previously submitted an application?
11. I missed the deadline to apply. Can I still apply?
12. What happens once I’m hired?
13. What is probation and how long does it last?

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1. Does the federal government monitor water for lead?
2. Is there lead in Padre Dam water?
3. Has Padre Dam ever had issues with lead in drinking water?

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1. How do I sign-up for electronic billing, "My Account", so I can pay my bill online?
2. Will I continue to receive my bill by mail?
3. I can't log-in (Authentication Error)
4. Why is the temporary password not working when I try to log in?
5. I see a balance due but I already paid my bill.
6. I didn't get my bill.
7. How do I view my bill?
8. How do I set-up Auto-Pay?
9. Why did my payment fail? I haven't changed anything.
10. How do I add a payment profile?
11. How do I change a payment profile?
12. How do I change or add a payment option if I'm set-up for Autopay?
13. How do I cancel automatic payments?
14. Can I cancel the payment I just made?

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1. Does my water have fluoride added to it?
2. Why does my water look cloudy / foggy?
3. Is my drinking water safe? Do I need bottled or filtered water for safety?
4. Why does my water have a different odor than normal?
5. Granules and/or other small particles are clogging my faucets and shower heads. What should I do?
6. Is the water safe for my animals?