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1. What is AMR?
2. How does it work?
3. How does AMR benefit customers?
4. Is this system really needed?
5. Is my account information secure?
6. Will the radio frequency interfere with my television or phones?
7. Are there health concerns with this type of transmitter?
8. How do I know my water bill is accurate?
9. Can a customer still appeal their bill?
10. Is there any danger from the wires if there is water in the meter box?
11. The read on my meter doesn't match the read on my bill.
12. How will I know that you have my meter read and not someone else's?
13. Who is responsible for finding and fixing leaks on my property?

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1. When do the Board of Directors meet?
2. How long is the term of office for the Board of Directors?
3. What are the election procedures and deadlines?

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1. How often am I billed?
2. Is there a fee to pay by phone?
3. Do you offer AutoPay?
4. I think I might have a leak. What now?

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1. What are the restrictions if any for water efficient devices?
2. Can I wash my car?
3. Car washing on a driveway. No way to pull onto lawn. (might have run off)
4. How are we explaining enforcement if someone calls in a neighbor?
5. How about spray misters used for cooling porches, patios, or pets?
6. Establishing new landscape? New construction, personal homes, or commercial areas?
7. If there are no pool restrictions, what is the difference between that and having a fountain?
8. Hose attachments with windex type products to clean outside windows (house is two story)?
9. Does the same 10 minutes apply to a customer hand sprinkling (no irrig system)?

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1. How do I get a new water / sewer service?
2. How do I obtain a construction meter?
3. What is the static pressure at my property?
4. How do I re-activate an existing water or sewer service?

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1. How do I sign-up for electronic billing, "My Account", so I can pay my bill online?
2. Will I continue to receive my bill by mail?
3. I can't log-in (Authentication Error)
4. Why is the temporary password not working when I try to log in?
5. I see a balance due but I already paid my bill.
6. I didn't get my bill.
7. How do I view my bill?
8. How do I set-up Auto-Pay?
9. Why did my payment fail? I haven't changed anything.
10. How do I add a payment profile?
11. How do I change a payment profile?
12. How do I change or add a payment option if I'm set-up for Autopay?
13. How do I cancel automatic payments?
14. Can I cancel the payment I just made?